FAQs
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What is a Boil Advisory?
A boil advisory is typically issued because of concern about microbial contamination, low or loss of pressure, natural disasters and vandalism.
What should I do if I'm placed under a Boil Advisory?
If you have been notified that you are under a boil advisory...
Should I boil water for my pets?
Animals often consume water containing microorganisms (such as streams or puddles) with no adverse health effects, so it is not necessary to boil the water that you give them.
Why is my water discolored?
Occasionally, you may experience discolored water.
Why does my drinking water sometimes taste or smell funny?
Water can pick up tastes and odors from new pipe, from low usage in the treated water system, or from natural elements in the source water.
Why is hydrant flushing necessary?
It enhances water quality by removing sediments from inside the mainline and flushing them out through the hydrant;
What should I do when City crews are flushing hydrants in my area?
Mainly, avoid using the dishwasher, washing machine.
Why does my water look rusty or cloudy after hydrant flushing?
When a hydrant is opened, the water in the mainline will flow out at a high velocity.
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